Casual Customer Experience Officer

Casual Customer Experience Officer

Part-Time 19.8 - 24.2 $ / hour (est.) On-site
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At a Glance

  • Tasks: Support customers by handling enquiries and managing feedback across transport operations.
  • Company: Transit Systems, a leader in customer-focused transport solutions.
  • Benefits: Flexible hours, casual work environment, and the chance to make a difference.
  • Other info: Work 2-3 days a week with opportunities for shift coverage.
  • Why this job: Join a dynamic team and enhance customer experiences in transport.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 19.8 - 24.2 $ per hour.

Transit Systems is seeking a Casual Customer Experience Officer to join our Customer Experience team and support customers across our transport operations.

The role focuses on handling enquiries, managing feedback, and delivering professional information to customers via phone, email and other channels.

Availability 2–3 days per week during business hours is preferred, with flexibility to cover shifts across Bankstown and other depots.

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Casual Customer Experience Officer employer: Transit Systems

Transit Systems Queensland is an exceptional employer, offering a dynamic work environment in the heart of Ipswich with flexible shift options to suit your lifestyle. With competitive pay, fully paid training, and a strong commitment to employee growth and development, you will be part of a supportive team dedicated to delivering outstanding public transport services. Join us to not only drive modern buses but also to contribute to a diverse and inclusive workplace that values every team member's unique talents.

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Contact Details:

Transit Systems Recruitment Team

We think you need these skills to ace Casual Customer Experience Officer

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Flexibility
Attention to Detail
Interpersonal Skills