At a Glance
- Tasks: Deliver proactive customer support and resolve service-related issues across Sydney operations.
- Company: Transit Systems NSW, a leader in transport services.
- Benefits: Gain valuable experience in the transport industry with a supportive team.
- Other info: Join a collaborative team focused on enhancing customer satisfaction.
- Why this job: Make a difference in customer experiences while working in a dynamic environment.
- Qualifications: Strong customer service skills and familiarity with Salesforce preferred.
The predicted salary is between 47250 - 57750 $ per year.
Transit Systems NSW is seeking a Customer Experience Officer to join our team in Bankstown.
The role focuses on delivering proactive customer support across our Sydney operations, handling enquiries, feedback and service-related issues through multiple channels.
You will collaborate with Operations and Communications teams to investigate concerns and ensure timely resolution.
Ideal candidates will have transport industry exposure, strong customer service skills and experience with Salesforce
Customer Experience Specialist - Transport Operations in Sydney employer: Transit-Systems-Nsw
Transit Systems is an exceptional employer, offering a full-time Customer Experience Officer role in Bankstown that allows you to make a real difference in the community. With a strong focus on employee growth and development, you'll work alongside experienced teams in a supportive environment that values customer service excellence. Enjoy the benefits of flexible working hours, opportunities for career advancement, and being part of a leading public transport organisation dedicated to enhancing the lives of Sydney's residents.
