Transdev ANZ is seeking an IT Service Delivery Lead to drive day-to-day IT Service Desk operations, champion proactive support, and raise service maturity. You will lead Service Desk Analysts and collaborate with Infrastructure and Cyber teams to deliver reliable services.
Based in Sydney or Melbourne, you'll support ~4,000 users across 80+ locations, manage incident, problem, and change processes, monitor SLAs, and lead continuous improvement with self-service initiatives.
IT Service Delivery Lead: Elevate ITSM & Team Excellence in Melbourne employer: Transdev
Transdev is an excellent employer for aspiring engineers, offering a vibrant work culture in the heart of Parramatta. With a strong focus on employee growth, you will have access to mentorship from experienced professionals and opportunities to engage in innovative projects that shape urban mobility. The company values collaboration and sustainability, making it a rewarding place to contribute to meaningful infrastructure development.
