Salary: AUD51 - AUD51.61 per hour
We are presently working with a well-respected, community service organisation who service their local communities with the provision of quality, responsive and compassionate care.
We currently have a locum role available for an experienced SAH Rosterer/Customer Service Coordinator located in the eastern suburbs of Melbourne. Someone who is proficient in Alaycare would be highly desirable and can hit the floor running. Start asap - December 2026.
Key Responsibilities
- Coordinate staff rosters, client schedules and service allocations
- Match staff to client needs while managing utilisation and travel time
- Respond to client, family and staff enquiries
- Provide administration support to the General Manager and wider Home Care team
- Assist with compliance, reporting, audits and record keeping
- Support referrals, intake, onboarding and staff compliance processes
- Assist with payroll, invoicing and general office administration
About You
- Experience in rostering, scheduling and administration within Support at Home
- Strong customer service, communication and organisational skills
- Ability to manage competing priorities in a fast-paced environment
- AlayaCare experience highly desirable
- Experience in Home Care, CHSP or Support at Home
- Proactive, reliable and solutions-focused with strong attention to detail
Rostering/Customer Service Coordinator - SAH in Whitehorse employer: Tradewind-Recruitment
Join a reputable Not For Profit organisation in Campbelltown, where you will have the opportunity to make a meaningful impact on the lives of children with developmental delays and disabilities. With generous leave entitlements, access to a 24/7 wellbeing support platform, and a strong commitment to professional development, this role offers a supportive work culture that values collaboration and community engagement. Experience the fulfilment of delivering best practice early intervention supports while working within a multidisciplinary team dedicated to enhancing family-centred care.
