At a Glance
- Tasks: Manage client services, handle tax returns, and support financial documentation.
- Company: Join Findex, a leading provider of accounting and advisory solutions.
- Benefits: Flexible hours, career development, and a supportive work culture.
- Other info: Be part of a community-focused company that values diversity and inclusion.
- Why this job: Make a real impact while growing your skills in a collaborative environment.
- Qualifications: Proficient in Microsoft Suite with strong communication and admin skills.
The predicted salary is between 47250 - 57750 $ per year.
We are looking for a proactive and enthusiastic Client Services Officer to join our SMSF team in Townsville. This 12-month max-term contract, flexible to be full-time or part-time for the right candidate.
Your role, your contribution!
- Take charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages
- Attend to ASIC requirements, along with new entity establishments
- Processing of orders for legal documents associated with SMSFs
- Be responsible for invoicing and WIP management while effectively communicating with advisors, partners, and corporate staff, delivering exceptional client service
- Database entry and management, as directed
- General ad-hoc administrative support as required such as printing, filing, scanning, incoming/outgoing mail, faxes and general correspondence
- Relief receptionist duties as required
The benefits of joining us!
- Exciting career development and ongoing training support
- Be part of our Reward & Recognition Benefits program, celebrating outstanding performance
- Experience a positive and collaborative work culture that fosters innovation and teamwork
- Comprehensive training with a dedicated buddy to guide you.
What you bring to the role
- Demonstrated proficiency using the Microsoft Suite
- Exceptional phone manner and admin/customer service expertise to deliver outstanding client service
- A genuine team player with a friendly and helpful attitude
- Excellent written and verbal communication skills
- High attention to detail and strong time management skills.
If this role sounds like a good fit – Apply now!
Our Impact: Why Findex?
At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across 100 offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.
For the Community
The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.
For You
At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.
For our Customers
Together, Findex champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference.
For Diversity & Inclusion
Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.
Client Services Officer employer: Traction
Findex is an exceptional employer that champions a supportive and collaborative work culture, allowing you to thrive in a fully remote environment. With a strong focus on employee development and growth opportunities, you'll be empowered to lead a high-performing virtual team while enjoying the flexibility of working from anywhere in Australia. Join us to make a meaningful impact in the accounting field, where your contributions are valued and recognised.
