At a Glance
- Tasks: Manage client work, prepare compliance docs, and provide exceptional service.
- Company: Join Findex, a leading firm in accounting and advisory services.
- Benefits: Career development, training support, and a collaborative culture.
- Other info: Be part of a community-focused team dedicated to giving back.
- Why this job: Make a real impact while building your career in professional services.
- Qualifications: Experience in customer service and proficiency in Microsoft Suite.
The predicted salary is between 49500 - 60500 $ per year.
Join our Business Advisory team in Brisbane as a Client Services Officer in a permanent, full-time role in our Brisbane office. You will be the engine room of the team, keeping client work organised, accurate and moving so our accountants can focus on what matters most to clients. It’s a great opportunity to build your career in professional services with the backing of a national firm and a team that backs you.
Your role, your contribution!
- Take charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages
- Prepare and coordinate compliance documentation for clients
- Be responsible for invoicing and WIP management while effectively communicating with advisors, partners, and corporate staff, delivering exceptional client service
- Database entry and management, as directed.
- General ad-hoc administrative support as required such as printing, filing, scanning, incoming/outgoing mail, faxes and general correspondence
- Relief receptionist duties as required
The benefits of joining us!
- Exciting career development and ongoing training support
- Be part of our Reward & Recognition Benefits program, celebrating outstanding performance
- Experience a positive and collaborative work culture that fosters innovation and teamwork
- Comprehensive training with a dedicated buddy to guide you.
What you will bring to the role:
- Demonstrated proficiency using the Microsoft Suite
- Proven experience in a similar customer service and/or administration role
- Exceptional phone manner and admin/customer service expertise to deliver outstanding client service
- A genuine team player with a friendly and helpful attitude
- Excellent written and verbal communication skills
- High attention to detail and strong time management skills.
If this role sounds like a good fit – Apply now!
Client Services Officer in Brisbane employer: Traction
Findex is an exceptional employer that champions a supportive and collaborative work culture, allowing you to thrive in a fully remote environment. With a strong focus on employee development and growth opportunities, you'll be empowered to lead a high-performing virtual team while enjoying the flexibility of working from anywhere in Australia. Join us to make a meaningful impact in the accounting field, where your contributions are valued and recognised.
