TPG Telecom invites you to join a dynamic team focused on resolving complex customer issues. You will use your negotiation and problem-solving skills to reach fair outcomes while following policy guidelines and maintaining clear customer communication.
You will liaise with multiple departments, keep customers informed of progress and ensure timely resolutions. The role supports a flexible hybrid working arrangement and provides opportunities to develop within a major Australian telecom provider.
Resolution Specialist & Customer Advocate (Hybrid) in Sydney employer: TPG Telecom
TPG Telecom is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Cyber Security Engineering. With flexible hybrid working arrangements, generous leave policies, and access to continuous learning opportunities, employees are empowered to grow and thrive in their careers. Located in Barangaroo, our commitment to inclusivity and community engagement makes TPG Telecom not just a workplace, but a place where you can truly make an impact.
