At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Vodafone, a leading telecommunications brand known for innovation and customer focus.
- Benefits: Enjoy competitive pay, unlimited phone plan, wellbeing programs, and generous leave options.
- Other info: Exciting career growth opportunities and comprehensive training on the latest tech.
- Why this job: Make a real impact while developing your leadership skills in a fun, fast-paced environment.
- Qualifications: Experience in sales or customer service, with strong communication and leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team!
Our Customer Solutions Assistant Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest Telecommunications companies, we aim to open all sorts of possibilities – not only for our customers, but for our people too.
In this role, you’ll partner with a store manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You won’t be in this alone; we offer amazing training experiences that will set you up for leadership success. You’ll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade days and public holidays and be available to complete 4 days of virtual and in-person training.
What You Offer
- You are a passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
- Competitive drive and confidence to succeed in a fast-paced sales environment.
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience is preferred.
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
- Most importantly, you will be a customer champion delivering great customer experiences, driving awareness of a customer-centric culture.
What We Offer
- Competitive salary package with uncapped earning potential and generous loading rates.
- SIM plan with unlimited calls, texts and data – stay with us and never pay a phone bill again.
- Access to wellbeing programs and exclusive discounts.
- Additional leave benefits, including charity leave, thank you leave, additional ‘your’ leave and gender affirmation leave.
- Training support: get the inside scoop on all the latest tech from brands like Apple and Samsung.
- Exciting opportunities to further your career into a leadership role or head office position such as our ‘Future you’ program that supports the development of your skills and career aspirations.
We believe in the power of people and the power of collaboration, so let’s be bolder and better together!
To be considered for this role, you must hold ongoing, unrestricted Australian work rights.
Customer Solutions Assistant Team Leader in Sydney employer: TPG Telecom
TPG Telecom is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Cyber Security Engineering. With flexible hybrid working arrangements, generous leave policies, and access to continuous learning opportunities, employees are empowered to grow and thrive in their careers. Located in Barangaroo, our commitment to inclusivity and community engagement makes TPG Telecom not just a workplace, but a place where you can truly make an impact.
