First Contact Resolution Specialist β€” Hybrid, 6-Month Contract in Melbourne

First Contact Resolution Specialist β€” Hybrid, 6-Month Contract in Melbourne

Melbourne Full-Time On-site
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Toyota Motor Corporation Australia is seeking a Customer Service Representative to join the First Contact Resolution Team in Melbourne. The role starts onsite in Altona North for the first 3 months, then transitions to a hybrid arrangement after onboarding with a strong focus on delivering exceptional customer experiences.

You'll handle inquiries and complaints, aiming for first-contact resolution while collaborating with dealerships and internal teams, and maintaining accurate Salesforce

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First Contact Resolution Specialist β€” Hybrid, 6-Month Contract in Melbourne employer: Toyota New Zeland

At Toyota, we pride ourselves on being an exceptional employer that champions diversity and fosters a supportive work environment. Our commitment to employee growth is evident through our comprehensive development programs, flexible working arrangements, and generous benefits, including a fully maintained vehicle and health insurance contributions. Located at Sydney Olympic Park, we offer a vibrant workplace culture where you can thrive while making a meaningful impact in the fleet business.

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Contact Details:

Toyota New Zeland Recruitment Team