At a Glance
- Tasks: Lead a team of technicians and ensure top-notch service delivery.
- Company: Join Toyota Material Handling Australia, a leader in forklifts and material handling.
- Benefits: Enjoy career progression, training, and a friendly team environment.
- Other info: Great opportunity for growth in a dynamic industry.
- Why this job: Make an impact in a secure company focused on employee development.
- Qualifications: Experience in team leadership and relevant trade qualifications required.
The predicted salary is between 54900 - 67100 $ per year.
- Global Market Leader in Forklifts & Material Handling Equipment
- Friendly Team Enviroment
- Career Progression Opportunity
- About TMHA
Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation.
TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment.
TMHA is a strong, financially secure business with a great future ahead and prime focus on the development of its people.
About the Role
The Field Service Team Leader is responsible for developing the skills and abilities of Field Service Technicians through training and onsite assistance.
In addition to the requirements of the Field Service Team Leader the incumbent will continue to meet the basic responsibilities of a Field Service Technician.
- Key Duties & Responsibilities
- Be the first point of contact for technicians for operational and technical matters.
- Ensure all Technicians are abiding by TMH WHS & environmental policies.
- Ensure that safe work practices are used when carrying out all tasks bearing in mind customer site conditions and requirements.
- Assist the technicians in their ability to meet standard times in accordance with any quoted timelines;
- Ensure all technicians are meeting the minimum standard for service van cleanliness, technician grooming and presentation standards;
- Ensure regular contact is maintained with the Field Service Controllers (FSC) & Field Service Manager (FSM);
- Assist technicians with methods to ensure labour utilisation, paperwork and operational requirements are met;
- Correct any customer issues in conjunction with the FSC and/or FSM;
- Work with technicians to maintain inventory stock levels;
- Other tasks as requested by the FSM.
Skills and Experience
- Previous experience leading a team in a similar environment.
- Relevant trade qualification.
- Experience in maintenance of IC and/or battery electric forklifts.
- License to install and repair LPG systems (desired);
- Excellent customer service skills
- Strong communication and interpersonal skills
- Strong organisational and time management skills
- Strong ability to work as part of team
- Our commitment
TMHA is committed to ongoing growth and development of its employees.
As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge.
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Field Service Technician Team Leader in Sydney employer: Toyota Material Handling
Toyota Material Handling Australia (TMHA) is an exceptional employer, offering Field Service Technicians the chance to work independently while being part of a supportive national organisation. With a strong focus on employee development, competitive remuneration, and a collaborative team culture, TMHA ensures that technicians have the tools and training needed to excel in their roles, all while enjoying the flexibility of managing their own schedules in the beautiful Hunter region.
