At a Glance
- Tasks: Be the first point of contact for Toyota customers, handling enquiries and complaints with empathy.
- Company: Join Toyota, a leading automotive brand known for its commitment to customer service.
- Benefits: Enjoy a hybrid work setup, competitive pay, and comprehensive training.
- Other info: 6-month contract with potential for extension and great career growth opportunities.
- Why this job: Make a real difference by delivering exceptional service and building trust with customers.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 49500 - 60500 $ per year.
Toyota is seeking a Customer Service Representative to join its First Contact Resolution Team in Melbourne.
This is a 6-month contract with potential extension, with onboarding and training, starting onsite at Altona North before moving to a hybrid setup.
Working Monday to Friday 9:30am–5:30pm, you will be the first point of contact for Toyota customers, delivering exceptional service and building trust.
You will manage enquiries and complaints with empathy, collaborating with dealerships and
First Contact Resolution Specialist — Hybrid Contract in Melbourne employer: Toyota Financial Services
At Toyota Finance Australia, we are committed to fostering a supportive and rewarding work culture that prioritises employee well-being and growth. As a Senior Service Management Specialist, you'll benefit from flexible working arrangements, extensive parental leave, wellness programs, and opportunities for professional development, all while contributing to meaningful improvements in our IT Service Management practices. Join us in an inclusive environment where your contributions are valued and recognised, making a real impact on our organisation and community.
