At a Glance
- Tasks: Lead a vibrant bar and restaurant team, ensuring top-notch service and a welcoming atmosphere.
- Company: Join the Townsville Yacht Club, a beloved waterfront venue with stunning views.
- Benefits: Full-time role, supportive management, and a chance to develop your hospitality leadership skills.
- Other info: Enjoy a beautiful working environment and the opportunity to make a real impact.
- Why this job: Be part of a dynamic team creating memorable experiences for our diverse community.
- Qualifications: Experience in hospitality supervision, excellent communication, and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
The Townsville Yacht Club is one of Townsville's best waterfront dining and hospitality venues, offering stunning marina views, a relaxed atmosphere and a strong reputation for quality food, drinks and friendly service. We are a member based Club with a diverse membership and community, and our team is at the heart of the experience we provide. We trade Wednesday to Sunday, with a restaurant, bar and function spaces.
About the role
We are looking for an enthusiastic, motivated and experienced Bar & Restaurant Supervisor to join our team on a full time basis. Working closely with the Restaurant Manager, you will help lead and support our bar and restaurant team, ensuring excellent service and a welcoming experience for every member and guest. This is a hands on leadership role. We are looking for someone who enjoys being on the floor, working alongside their team and leading by example.
Your responsibilities will include:
- Supervising and supporting the bar and restaurant team
- Delivering exceptional customer service
- Training and developing team members
- Building strong product and Club knowledge
- Welcoming patrons and managing daily reservations
- Assisting with all areas of service, including taking orders, running food and drinks and assisting the pass
- Maintaining high standards of cleanliness, presentation, hygiene and safety
- Opening and closing the restaurant and bar
- Processing cash and EFTPOS transactions
- Supporting functions and Club events when required
- Helping create a positive and enjoyable workplace for the team
About you
We are looking for someone with energy, personality and a genuine passion for hospitality. You will ideally have:
- Previous experience as a Supervisor, Team Leader or Senior Hospitality Team Member
- A positive, enthusiastic and professional approach
- Excellent customer service and communication skills
- The ability to lead, motivate and support a diverse team
- Strong problem solving and decision making skills
- Excellent presentation and attention to detail
- The ability to remain calm and professional during busy service periods
- A genuine enjoyment of working with people
- Current QLD RSA Certificate
- Food Handlers Certificate
- Flexibility to work weekends and some split shifts
Why work with us?
- Full time position
- Supportive management team
- Autonomy to make your mark
- Beautiful waterfront working environment
- Opportunity to develop your hospitality leadership skills
- Work with a friendly and diverse team
- Be part of a well established and much loved Townsville venue, recently receiving the Chamber of Commerce People & Culture Award.
Most importantly, we're looking for someone who wants to be part of the Club, not simply work a shift. If you are a confident hospitality professional who enjoys leading a team, connecting with customers and creating great experiences, we'd love to hear from you.
Bar & Restaurant Supervisor employer: Townsville Yacht Club
Townsville Yacht Club offers a vibrant work environment with a focus on teamwork and customer service. Employees enjoy the benefits of working in a stunning waterfront location, with opportunities for professional growth in the hospitality industry. The club's commitment to quality service and community engagement makes it an attractive employer for those passionate about hospitality.
