Planning Services & Customer Support Officer

Planning Services & Customer Support Officer

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver top-notch customer service and manage planning applications in a dynamic environment.
  • Company: Join Townsville City Council, a supportive team focused on community development.
  • Benefits: Enjoy job stability, professional growth, and the chance to mentor others.
  • Other info: Fast-paced role with opportunities for career advancement.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 47250 - 57750 $ per year.

Townsville City Council is seeking a Business Support Officer in Planning & Development to deliver first-class customer service and specialised advice in a busy planning environment.

You will support customers, manage planning applications and records, coordinate activities, and ensure statutory timeframes are met.

The role also covers financial admin, correspondence, and cross-team support with opportunities to mentor more junior staff.

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Planning Services & Customer Support Officer employer: Townsville City Council

Townsville City Council is an exceptional employer, offering a supportive work culture that prioritises work-life balance and community impact. With generous benefits such as 5 weeks annual leave, extensive professional development opportunities, and a commitment to inclusivity, employees can thrive both personally and professionally while contributing to vital infrastructure projects in the vibrant Townsville area.

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Contact Details:

Townsville City Council Recruitment Team

We think you need these skills to ace Planning Services & Customer Support Officer

Customer Service
Planning Application Management
Record Keeping
Financial Administration
Correspondence Management
Time Management
Cross-Team Collaboration