Box Office Ticketing Specialist, Customer Care

Box Office Ticketing Specialist, Customer Care

Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Handle enquiries and ticket bookings for exciting shows and events.
  • Company: Join the Townsville City Council's vibrant Performing Arts Team.
  • Benefits: Gain valuable experience in customer service and event management.
  • Other info: Flexible hours with opportunities to work across seven days/nights.
  • Why this job: Be part of creating unforgettable experiences for audiences.
  • Qualifications: Basic literacy, numeracy, and cash handling skills required.

The predicted salary is between 40500 - 49500 $ per year.

Townsville City Council's Performing Arts Team at the Townsville Civic Theatre seeks a customer‑facing professional to handle enquiries and ticket bookings with confidence.

You will work under supervision, delivering excellent service to audiences for upcoming shows and events, contributing to a positive guest experience.

The role requires week‑long availability across seven days/nights, basic literacy/numeracy, and cash handling with EFTPOS operation.

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Box Office Ticketing Specialist, Customer Care employer: Townsville City Council

Townsville City Council is an exceptional employer, offering a supportive work culture that prioritises work-life balance and community impact. With generous benefits such as 5 weeks annual leave, extensive professional development opportunities, and a commitment to inclusivity, employees can thrive both personally and professionally while contributing to vital infrastructure projects in the vibrant Townsville area.

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Contact Details:

Townsville City Council Recruitment Team

We think you need these skills to ace Box Office Ticketing Specialist, Customer Care

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Customer Service
Organizational Skills