Venue Support Officer

Venue Support Officer

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support venue operations, manage stock, and ensure financial accuracy.
  • Company: Join ALH, part of the Endeavour Group, where good vibes thrive.
  • Benefits: Enjoy a fun work environment, team spirit, and growth opportunities.
  • Other info: Join a dynamic team that values inclusivity and creativity.
  • Why this job: Be part of creating memorable experiences for customers every day.
  • Qualifications: Great customer service skills and a knack for organisation.

The predicted salary is between 49500 - 60500 $ per year.

Good food, good drinks and good people - what could be better? At ALH, our pubs are a place to escape and feel at home. Where stories are made and retold. And with passion on tap, our team adds to every pub’s story.

A day in the life of a Venue Support Officer:

  • Completion of all financial reconciliations as required including maintaining point of sale registers.
  • Maintaining all data integrity in all ALH systems in a timely manner as well as all employee records and training records.
  • Manage stock control and stocktakes within the Venue as well as identify and highlight cash and stock variances.
  • Ensure all VISA obligations are met and managed for team members in the ALH systems.
  • Reviewing all venue generated reports and providing feedback to key team members.
  • Assist Management Team in achieving expected audit results as well as Compliance and Loss Prevention.

Qualifications About You:

  • You provide outstanding customer service with enquiries via phone, email and face to face.
  • You understand the importance of privacy & confidentiality with sensitive information.
  • You maintain the administration area in a well organised and professional manner at all times.
  • You support the Venue team with service on the floor during peak times of trade.
  • You attend and contribute your insights in team meetings.

We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

Venue Support Officer employer: Townhouse Burnie - ALH Hotels

Townhouse Burnie - ALH Hotels offers a vibrant work culture where employees can thrive in a supportive environment. The company emphasizes teamwork and passion, providing opportunities for professional growth and development. With a focus on good food, drinks, and community, it creates a welcoming atmosphere for both staff and patrons.

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Contact Details:

Townhouse Burnie - ALH Hotels Recruitment Team

We think you need these skills to ace Venue Support Officer

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Organizational Skills