Customer Service Officer

Customer Service Officer

Part-Time 19.8 - 24.2 $ / hour (est.) On-site
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At a Glance

  • Tasks: Welcome guests and help them start their adventures with hands-on support.
  • Company: Join Apollo, a leading RV rental and tourism company in Australia.
  • Benefits: Competitive pay, uncapped commission, free motorhome trials, and full training provided.
  • Other info: Flexible hours with opportunities for career growth in a supportive team culture.
  • Why this job: Make unforgettable holiday memories for customers while enjoying an active work environment.
  • Qualifications: Customer service experience and a current open driver's licence required.

The predicted salary is between 19.8 - 24.2 $ per hour.

Love helping people start their adventures?

Join our team in a hands-on, active casual role that's much more than a desk job.

You'll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience.

Every day is different, and you'll play a key role in helping customers create unforgettable holiday memories.

  • Why you'll love this role
  • Competitive hourly rate plus uncapped commission*.
  • Free motorhome holiday trials*
  • Full training provided. No RV or motorhome experience required.
  • Active and varied work environment, with no two days the same.
  • Supportive and inclusive team culture.
  • Career development and growth opportunities across the business.
  • Uniform, equipment and onsite parking provided.

*Commission earnings are performance-based and not guaranteed.

*Available to permanent full-time and part-time team members only.

This is a 7-day operation, so flexibility to work weekends and public holidays is required.

About You

  • Customer service and/or sales experience
  • Current open driver's licence
  • Enjoy fast-paced, active work
  • Friendly, adaptable and customer-focused
  • Confident communicator (additional languages are a bonus)
  • Comfortable using technology
  • Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia.

As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year.

When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds.

Applicants must have the right to work in Australia.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

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Customer Service Officer employer: Tourism Holdings Pty

Join thl Cairns, a world-leading RV rental company, where you will thrive in a vibrant and supportive work culture that prioritises teamwork and guest satisfaction. With ongoing training and clear pathways for career growth, this role offers a unique opportunity to lead operations and enhance guest experiences in the beautiful setting of Cairns, making every day rewarding and impactful.

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Contact Details:

Tourism Holdings Pty Recruitment Team

We think you need these skills to ace Customer Service Officer

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Flexibility
Teamwork
Compassion