Customer Service – Guest Experience

Customer Service – Guest Experience

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Welcome guests and help them create unforgettable holiday memories in a hands-on role.
  • Company: Join Apollo, a leading RV rental and tourism company passionate about adventures.
  • Benefits: Competitive pay, commission opportunities, free motorhome trials, and full training provided.
  • Other info: Flexible hours required; great career development opportunities await!
  • Why this job: Be part of a supportive team and enjoy an active, varied work environment.
  • Qualifications: Customer service experience, current driver's licence, and a friendly, adaptable attitude.

The predicted salary is between 47250 - 57750 $ per year.

Love helping people start their adventures?

Join our team in a hands-on, active Casual role that's much more than a desk job.

You will welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience.

Every day is different, and you’ll play a key role in helping customers create unforgettable holiday memories.

  • Why you'll love this role
  • Competitive offer plus commission opportunities
  • Free motorhome holiday trials*
  • Full training provided - no RV experience required
  • Active and varied work environment
  • Supportive and inclusive team culture
  • Career development opportunities
  • Uniform, equipment and onsite parking provided

*Available to permanent full-time and part-time team members only.

This is a

7-day operation , so flexibility to work weekends and public holidays is required.

About You

  • Customer service and/or sales experience
  • Current open driver's licence
  • Enjoy fast-paced, active work
  • Friendly, adaptable and customer-focused
  • Confident communicator (additional languages are a bonus)
  • Comfortable using technology
  • Strong teamwork and problem-solving skills

About Us

At Apollo, we're passionate about helping people explore Australia. As part of thl , Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year.

When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds.

Applicants must have the right to work in Australia.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

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Customer Service – Guest Experience employer: Tourism Holdings Australia Pty Ltd

Tourism Holdings Australia Pty Ltd offers a dynamic and supportive work environment where employees can thrive in various roles, from customer service to fleet coordination and maintenance. The company provides comprehensive training, competitive salaries, and opportunities for career development, making it an attractive employer for those looking to grow in the tourism industry. Employees enjoy unique benefits such as free motorhome holiday trials and a culture that values teamwork and problem-solving.

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Contact Details:

Tourism Holdings Australia Pty Ltd Recruitment Team

We think you need these skills to ace Customer Service – Guest Experience

Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Flexibility
Teamwork
Sales Skills