Duty Manager & Social Media Manager FT

Duty Manager & Social Media Manager FT

Full-Time On-site
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Tourism Adventure Group pride ourselves on providing exceptional experiences to international and domestic travellers across Australia, New Zealand and south-east Asia.

About the Company:
TAG is more than just a travel company; we're trailblazers creating epic adventures for youth travelers across Australia, New Zealand, south-east Asia and Europe. With a portfolio of bold, unforgettable experiences, TAG is fast becoming a global force in youth tourism.

The Venue & Role:
Tourism Adventure Group are looking for an energetic hospitality professional with strong social media expertise to be the next Duty Manager & Social Media Manager at KB's Noosa.

KB's Noosa is a Noosa institution. By far the best bar for a good time for students, backpackers, holiday-makers and locals alike. This is an amazing opportunity to manage a team at a venue that is excitingly positioned for even further growth โ€“ whilst building and amplifying its digital presence across social platforms.

Reporting to the Venue Manager, you'll balance two critical responsibilities: delivering exceptional operational standards and maximising profitability across all F&B aspects, whilst simultaneously driving KB's social media strategy and content creation. Your proven ability to take a handsโ€on approach to hospitality management is paramount โ€“ as is your creative flair, digital savvy and hunger to apply both within a dynamic hospitality group that prides itself on creative energy & unique offerings.

This is a hybrid role combining hospitality management and content creation, and will only be limited by your enthusiasm and work ethic. Main areas of focus will be on:

Hospitality Management

  • Providing an outstanding, entertaining and exciting venue for our patrons
  • Monitoring and adjusting entertainment and products
  • Revenue growth through capitalising on our existing extensive network
  • Working closely with the accommodation side of the business to maximise revenue
  • Managing a team and maintaining highest operational standards

Social Media & Digital Marketing

  • Creating and curating engaging, on-brand content across TikTok, Instagram and other platforms
  • Building and growing our social media following through consistent, strategic posting
  • Capturing the energy and vibe of KB's and translating it into compelling visual and video content
  • Leveraging social media to drive foot traffic and boost venue awareness
  • Collaborating with marketing efforts across TAG to amplify reach
  • Staying ahead of social media trends and platform algorithm changes

Applicants must be able to show they meet our requirements: Hospitality:

  • A solid F&B skill set and proven history of working in busy bars
  • Previous management history is not mandatory, but a willingness to step up is
  • A willingness to step in wherever is required during a shift โ€“ entertainment, in the kitchen, cleaning and the rest
  • Current responsible service of alcohol certificate

Social Media & Digital:

  • Previous experience as a social media manager is preferred but not essential. If you're starting out in this world, this role could be for you!
  • Examples of previous social media work (personal brand, business accounts, or agency experience acceptable)
  • Understanding of platform-specific content strategies and audience engagement
  • Ability to create compelling video, photo and caption content

You will need:

  • Experience in busy bar/nightclub settings
  • Social media management skills with hands-on experience across TikTok, Instagram and other platforms
  • Demonstrated ability to create engaging, on-brand content (video, photos, stories, reels, captions)
  • Sound understanding of social media analytics and what drives engagement
  • Creative flair for marketing, events and promotional aspects
  • Minimum intermediate knowledge of Microsoft products including Word, Excel and Powerpoint, Google Drive
  • Understanding of POS software
  • A sound knowledge of food & beverage trends
  • Consistently motivated & outgoing
  • Self-starter ability with initiative and follow-through capabilities
  • Drive to actively chase revenue whilst managing costs
  • Ability to work well under pressure
  • A hands-on work ethic managing day-to-day trade
  • Comfort creating and posting content regularly, even during busy shifts

Duty Manager & Social Media Manager FT employer: Tourism Adventure Group

Scary Canary is an exceptional employer located in the vibrant heart of Sydney's CBD, offering a dynamic work environment where creativity and guest engagement are at the forefront. With a strong focus on employee growth, we provide opportunities for professional development and encourage our team to lead from the front, ensuring a rewarding experience for both staff and guests alike. Join us to be part of a lively culture that values recognition, collaboration, and the thrill of creating memorable experiences in hospitality.

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Contact Details:

Tourism Adventure Group Recruitment Team