At a Glance
- Tasks: Provide essential admin support in a busy dental lab and manage patient orders.
- Company: Ceramic Artisans Dental Lab, a certified Great Place to Work.
- Benefits: Competitive hourly rate, employee assistance program, and exclusive discounts.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Strong organisational skills and basic dental knowledge preferred.
The predicted salary is between 24.3 - 29.7 $ per hour.
About the Position
Ceramic Artisans Dental Lab in Chatswood is currently searching for an experienced Dental Lab Admin Assistant to work on a part time basis.
You’ll provide essential administrative and clerical support to ensure the smooth and efficient operation of our dental laboratory.
This role involves managing patient orders, customer service, and assisting with inventory management, while working closely with clinicians and lab technicians.
Key Responsibilities
Customer Service
- Answer phone calls and respond to emails from clients (dentists, dental offices, patients).
- Address client inquiries, concerns, and requests in a professional and timely manner.
Order Management
- Process and track incoming dental orders, ensuring all necessary information is complete.
- Maintain accurate records of orders, deliveries, and materials used.
- Follow up with clients regarding incomplete or incorrect orders.
Documentation & Reporting
- Maintain detailed and organised patient records, including order specifications, timelines, and progress reports.
- Ensure that all documents comply with health and safety regulations and industry standards.
- Assist in generating invoices and billing reports for clients and accounting purposes.
General Office Support
- Perform general clerical duties such as filing, data entry, and faxing.
- Ensure the office space remains organised and efficient.
What we can offer you
- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Access to our internal Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Work App
- Certified Great Place to Work two years in a row 2024 & 2025
Skills & Qualifications
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Basic knowledge of dental terminology and procedures is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with dental lab management software is a plus.
- High attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Previous administrative experience in a medical or dental setting preferred.
- #J-18808-Ljbffr
Dental Laboratory Admin Assistant in Willoughby employer: Totally Smiles
Coolum Beach Dental is an exceptional employer, offering a supportive and collaborative work environment where you can thrive as an Associate Dentist. With a focus on work-life balance, you have the autonomy to manage your clinical day while benefiting from an established patient base and attractive commission structure. The practice's commitment to ongoing education and modern facilities ensures that you can deliver high-quality care while enjoying a fulfilling career in a beautiful coastal location.
