At a Glance
- Tasks: Be the friendly face of our dental practice, managing patient interactions and appointments.
- Company: Join Kincumber Dental Care, a family-oriented practice focused on quality care.
- Benefits: Enjoy competitive pay, exclusive discounts, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic, caring team atmosphere.
- Why this job: Make a real difference in patients' lives while working in a certified Great Place to Work.
- Qualifications: Experience as a Dental Receptionist preferred; strong communication and multitasking skills required.
The predicted salary is between 24.3 - 29.7 $ per hour.
About the position
Kincumber Dental Care is a welcoming, family-oriented practice providing high-quality general and cosmetic dentistry to our local community.
We pride ourselves on creating a comfortable and friendly environment where patients feel cared for and valued.
We are currently searching for an experienced Dental Receptionist to join our team on a full time basis.
In this role, you will be the first point of contact for patients and play a key role in creating a warm, welcoming, and seamless patient journey—from initial enquiry through to treatment completion.
Key Responsibilities
- Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
- Administrative Support: Handle phone calls, emails, and enquiries, providing information about treatments and addressing patient concerns or complaints.
- Billing and Insurance: Process payments, manage billing enquiries, and assist patients with payment plans and verification.
- Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
- Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
- Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What we can offer you
- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Access to our internal Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Work App
- Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed
- Prior experience as a Dental Receptionist is preferred
- A Cert III or IV in Dental Assisting is beneficial but not mandatory
- Excellent verbal and written communication skills
- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
- Capability to address patient concerns and resolve issues with professionalism and empathy
- Attention to detail
- #J-18808-Ljbffr
Dental Receptionist employer: Totally Smiles
Coolum Beach Dental is an exceptional employer, offering a supportive and collaborative work environment where you can thrive as an Associate Dentist. With a focus on work-life balance, you have the autonomy to manage your clinical day while benefiting from an established patient base and attractive commission structure. The practice's commitment to ongoing education and modern facilities ensures that you can deliver high-quality care while enjoying a fulfilling career in a beautiful coastal location.
