At a Glance
- Tasks: Lead a high-performance team and deliver exceptional customer service in a dynamic retail environment.
- Company: Join Total Tools, the ultimate tool shop with a strong community focus.
- Benefits: Enjoy competitive salary, performance incentives, and ongoing product training.
- Other info: Be part of a diverse team that values inclusivity and growth.
- Why this job: Make an impact by developing your team's skills and driving sales in a thriving business.
- Qualifications: Experience in retail leadership and a passion for tools and trades.
The predicted salary is between 59400 - 72600 $ per year.
Total Tools Lismore is looking for a Full Time Store Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business. This position will suit an experienced retail leader, ideally within the tools industry.
You will be responsible for influencing and motivating your team to provide high-quality customer service, with a belief that developing the skills, knowledge and behaviours of your team is critical to success. You will take full accountability for retail fundamentals, including outstanding customer service, reporting, store analytics, promotions, and merchandising standards. This will see you deliver sales targets and other KPIs, while creating a productive and safe work environment.
What will you be doing?
- Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
- Ensuring the health and safety of all team members, customers, and contractors within the store
- Providing exceptional customer service to customers, and offering solutions as required
- Developing a high-performance team, capable of delivering sales targets and KPIs
Does this sound like you?
- Sound experience in retail sales, team development and leadership
- Demonstrated experience in leading a sales team, and managing performance as required
- Ability to manage multiple priorities, within a fast-paced team environment
- A creative approach to Visual Merchandising
- Excellent communication and interpersonal skills
- An eye for detail, with a desire to drive strong financial results
- A self-motivated, self-starter, with the ability to demonstrate initiative
- Comfortable with technology – computer literacy is a must
- Available for weekdays, weekends, and some public holiday work
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.
Our operating model is one that respects and invests in our team and customers. We live by our values - Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!
We also offer:
- Competitive salary, with incentives for high performance
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth
All that is left to do is to apply to join the Total Tools team!
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
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Tool Store Manager in Lismore employer: Total Tools
Total Tools Rockingham is an exceptional employer that combines the strength of a well-established national brand with the flexibility of a locally operated business. With a commitment to employee development, competitive salaries, and a culture that prioritises customer service and teamwork, we offer a rewarding environment where you can grow your retail career while leading a high-performing team. Join us in shaping the future of tool retailing in a supportive and inclusive workplace that values diversity and excellence.
