At a Glance
- Tasks: Lead and develop a passionate store team while driving sales and creating an engaging customer experience.
- Company: Join Total Tools, the ultimate tool shop with a strong community focus.
- Benefits: Competitive salary, flexible rosters, and ongoing product training with top brands.
- Other info: Join a diverse team that values growth, inclusivity, and community connections.
- Why this job: Make a real impact in a growing business while working with tools you love.
- Qualifications: Retail sales experience, leadership skills, and a passion for customer service.
The predicted salary is between 36000 - 44000 $ per year.
Total Tools Townsville is looking for a Full Time Assistant Store Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business. This position will suit an experienced retail leader; you will be responsible for supporting the Store Manager to lead a successful store team, with a belief that developing the skills, knowledge and behaviours of your team is critical to success. You will have a passion for outstanding customer service, which will see you deliver sales targets and other KPIs, while creating a productive work environment.
What will you be doing?
- Leading, coaching and developing your team to build a positive, customer-focused store culture
- Driving sales by creating reasons for trade and DIY customers to visit and return
- Maintaining strong merchandising standards that create an inviting, engaging and easy-to-shop customer experience
- Developing local promotions, social media activity and community connections to increase store traffic
- Leading from the shop floor, engaging with customers and identifying sales opportunities
- Ensuring the store operates safely, efficiently and delivers an exceptional customer experience
Does this sound like you?
- Sound experience in retail sales, team development and leadership
- Ability to manage multiple priorities, within a fast-paced team environment
- A creative approach to Visual Merchandising
- Excellent communication and interpersonal skills
- An eye for detail, with a desire to drive strong financial results
- A self-motivated, self-starter, with the ability to demonstrate initiative
- Comfortable with technology – computer literacy is a must
- Available for weekdays, weekends, and some public holiday work
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.
Our operating model is one that respects and invests in our team and customers. We live by our values - Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!
We also offer:
- Competitive salary, with flexible rosters
- Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
- Commitment to ongoing job security, development, and growth
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit. Only applicants with valid working rights in Australia will be considered for this position.
Assistant Store Manager employer: Total Tools
Total Tools Rockingham is an exceptional employer that combines the strength of a well-established national brand with the flexibility of a locally operated business. With a commitment to employee development, competitive salaries, and a culture that prioritises customer service and teamwork, we offer a rewarding environment where you can grow your retail career while leading a high-performing team. Join us in shaping the future of tool retailing in a supportive and inclusive workplace that values diversity and excellence.
