At a Glance
- Tasks: Lead a product team and manage technical delivery for Pega solutions.
- Company: Join a federal project with a focus on agile methodologies.
- Benefits: Competitive hourly rate, flexible hours, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive and engaging culture.
- Why this job: Make a real impact in a high-stakes federal project while enhancing your leadership skills.
- Qualifications: Experience in service delivery management and agile practices required.
The predicted salary is between 150 - 200 $ per hour.
IMMEDIATE - Senior Service Delivery Manager - 12 months - AUD 150-200 per hour - Federal Project
Initial contract duration: 12 Months
Experience level: Lead - EL2 equivalent
Location of work: Sydney
Maximum hours: 40 hours per week
Security clearance: NV1 or Baseline
Daily Rate: AUD 150 - 200 including super
Primary Skills:
- Lead a product team, technical delivery management and be the agile scrum master for the Case Management, Customer Relationship Management (Case and CRM), Customer Services Pega solutions.
- Continually working towards improving the agile approach.
- Organising planning on system delivery, showcase and rollout in accordance with agile methodology.
- Organising delivery team resources with relevant Line Managers to meet delivery goals.
- Ensuring project work is delivered within the budget through regular monitoring and reporting.
- Establish and transition to a BAU team for the ongoing support of the solution operations e.g. managing technology issue escalations.
- Promoting an engaging, knowledge-sharing, transparent culture that is aligned with APS values and APS code of conduct.
- Encouraging team members to share and document information to remove agency risks of having single-points of failure.
Pega Service Delivery Manager in Sydney employer: Total Resource Solutions
Join a leading financial services organisation in the heart of Sydney CBD, where you will play a pivotal role in a significant transformation program as a PMO Analyst. With a strong focus on employee growth and development, the company offers a collaborative work culture that values innovation and continuous improvement, alongside flexible work-from-home options. Enjoy competitive remuneration and the opportunity to work with senior stakeholders in a dynamic environment that prioritises project governance and delivery excellence.
