Cross Docks Australia is seeking a Customer Excellence & Operations Administrator to join our team in Melbourne's Laverton North and Derrimut sites. This hands-on role blends customer service, complaint resolution and operational administration within a fast-paced logistics environment.
Reporting to the General Manager – Operations Excellence and Growth, you will manage enquiries and complaints from receipt to resolution, while supporting warehouse operations and ensuring service levels are met.
Customer Experience & Operations Specialist employer: Total HR Services
Join a dynamic team as a 3PL Team Leader in a thriving warehouse environment where safety and efficiency are paramount. Our company fosters a collaborative work culture that values leadership and personal growth, offering ongoing training and development opportunities to help you excel in your career. Located in a vibrant area, we provide competitive benefits and a supportive atmosphere that empowers you to take ownership and lead by example.
