At a Glance
- Tasks: Coordinate spare parts sales and provide exceptional customer support.
- Company: Join a dynamic team supporting top brands in kitchen and laundry equipment.
- Benefits: Full training, supportive environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and problem-solving.
- Why this job: Make a real impact by helping customers and building lasting relationships.
- Qualifications: Strong communication skills and a customer-first attitude.
The predicted salary is between 47250 - 57750 $ per year.
Join a dynamic team supporting industry-leading brands in commercial kitchen and laundry equipment. Are you a customer‑focused professional with a knack for problem‑solving and a passion for after‑sales service? We’re looking for a Spare Parts Sales Coordinator to join our team and play a key role in delivering exceptional support to our customers, service agents, and suppliers across Australia.
About the Role
As a Spare Parts Sales Coordinator, you will be the go‑to person for all things spare parts — from assisting customers and service agents with technical documentation, to processing orders, managing inventory, and building lasting relationships. This is a hands‑on, fast‑paced role that requires excellent communication skills, attention to detail, and a proactive attitude.
Key Responsibilities
- Customer Service
- Support customers and service agents with spare parts manuals and technical resources
- Help identify and source correct spare parts via supplier portals
- Communicate professionally and efficiently via phone and email
- Keep customers informed of order statuses and delays
- Sales & Business Development
- Work toward annual spare parts sales targets in collaboration with the team
- Process quotes, orders, and invoices with accuracy and speed
- Build strong relationships with end users, resellers, and contractors
- Collaborate with Marketing to promote spare parts and explore new sales opportunities
- Stock Management
- Assist in managing stock levels and conducting regular stock takes
- Order and receive spare parts into our service system
- Maintain supply of frequently used consumables for the service team
- Teamwork & Communication
- Foster positive communication within the team and across departments
- Share customer feedback to help improve service and processes
- Be open to assisting in other service and parts areas as needed (training provided)
What You’ll Bring
- Strong verbal and written communication skills
- Customer‑first attitude with a sales‑oriented mindset
- Solid technical aptitude and a capacity to build expertise across a diverse product range
- High attention to detail and ability to manage multiple priorities
- Confidence working independently and as part of a collaborative team
- A proactive, solution‑focused approach
Why Join Us?
- Be part of a growing, supportive team that values initiative and service excellence
- Work with leading brands in the commercial kitchen and laundry equipment space
- Receive full product and systems training, plus ongoing support
- Opportunities to contribute ideas and help shape our spare parts offering
Spare Parts Sales Coordinator in Adelaide employer: Total Commercial Equipment
Join a vibrant and supportive team dedicated to delivering exceptional after-sales service in the commercial kitchen and laundry equipment industry. As a Spare Parts Sales Coordinator, you'll enjoy a collaborative work culture that values initiative and offers comprehensive training, ensuring you have the tools to excel in your role. With opportunities for personal growth and the chance to contribute to innovative solutions, this position is perfect for those seeking meaningful employment in a dynamic environment across Australia.
Contact Details:
Total Commercial Equipment Recruitment Team
