At a Glance
- Tasks: Support sales teams by managing customer enquiries and processing orders.
- Company: Join a family-owned beauty business committed to natural, cruelty-free products.
- Benefits: Enjoy generous discounts, free samples, health check funds, and a birthday day off!
- Other info: Work in a fun, friendly environment with great career development opportunities.
- Why this job: Be part of a caring team that values innovation and personal growth.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 54000 - 66000 $ per year.
Total Beauty Network (TBN) is a successful Australian owned, family operated healthy beauty business.
We are 100% committed to creating quality, affordable beauty products that are natural, organic and cruelty-free.
Our award-winning brands include Inika Organic, Designer Brands (DB) Cosmetics, Raww Cosmetics and Colour by TBN.
Products are proudly distributed to pharmacies, beauty salons, health stores and selected department stores.
TBN employees live and breathe the company values every day and this has fueled our success and growth: One Team, One Goal, Be Courageous & Never Fear Rejection, Innovative, Curious & Positive, Help People Succeed, Agile & Quick to Respond and Health Conscious & Ethical.
What you will do
- Manage phone, email and online customer and distributor enquiries and provide support to the Sales teams.
- Respond promptly to sales team queries in relation to their product requests and sales orders.
- Process sales orders and invoices, and release orders for the warehouse.
- Perform administrative duties, facilitate reporting, update sales information and complete data entry on various platforms.
- What you’ll bring
- Experience in Customer Service, Call Centre, Sales Support or Administration is highly desirable.
- Exceptional written and verbal communication skills.
- Can do attitude and ability to work autonomously as well as part of a team.
- Strong organisational skills, able to problem solve and high attention to detail.
- What’s in it for you
- Friendly, fun people focused workplace with genuinely caring leadership.
- Generous product discounts and free samples.
- $500 to spend on health checks.
• Birthday day off!
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Sales Support Coordinator in Melbourne employer: Total Beauty Network
Total Beauty Network is a family-operated business that values teamwork, innovation, and ethical practices. Employees enjoy a supportive work culture that encourages personal growth and success, with opportunities for career advancement in a thriving industry. The company offers competitive benefits, including car allowances and bonuses for sales roles.