At a Glance
- Tasks: Install and maintain multifunctional photocopiers and printers while delivering top-notch customer service.
- Company: Join Toshiba, a global leader in technology and innovation.
- Benefits: Enjoy personal development, wellness initiatives, and corporate discounts.
- Other info: Work independently in a dynamic field service role with great career growth opportunities.
- Why this job: Be part of a friendly team and make a real impact in tech support.
- Qualifications: Experience with photocopiers and printers, strong troubleshooting skills, and excellent customer service.
The predicted salary is between 55836 - 68244 $ per year.
We are seeking dedicated Customer Service Technicians specialising in Multifunctional Photocopiers and Printers to join the Service Department at Toshiba Australia. This full-time, permanent position will be responsible for servicing one of Sydney Metro's key regions, including the Northern Beaches, North Shore, South East Sydney, Eastern Suburbs and Inner West.
In this role, you will be responsible for delivering exceptional technical support and on-site service to our customers across a range of multifunctional photocopiers and printers.
Responsibilities include:
- Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
- Diagnosing hardware and software issues and providing timely and effective technical solutions.
- Conducting regular maintenance checks to ensure optimal performance of equipment.
- Responding promptly to service requests and troubleshooting any technical problems that arise.
- Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
- Collaborating with internal teams to elevate complex technical issues when necessary.
Desired Skills and Experience:
- Proven experience in servicing and repairing multifunctional photocopiers and printers.
- Demonstrated ability to troubleshoot and diagnose technical issues with office equipment.
- Strong knowledge of electrical and mechanical systems related to photocopiers and printers.
- Excellent customer service skills with the ability to communicate technical information effectively.
- Proficiency in using diagnostic tools and software for equipment maintenance.
- Capability to work independently and manage time effectively in a field service role.
Why Join Us?
- Friendly Team: Supportive and collaborative environment.
- Global Brand: Work with Toshiba, a leader in technology and innovation.
- Great Benefits: Including personal development, wellness initiatives, and corporate discounts.
Applications close on 2 October 2026. Only shortlisted applicants will be contacted. All candidates must have unlimited work rights in Australia.
Customer Service Technician in Sydney employer: TOSHIBA Corporation
Toshiba Australia is an exceptional employer, offering a supportive and collaborative work environment where employees are valued and encouraged to grow. With a commitment to personal development and wellness initiatives, along with the convenience of a prime location just minutes from major transport links, this role as a Customer Service Technician provides not only a fulfilling career but also the opportunity to be part of a global leader in technology and innovation.
