At a Glance
- Tasks: Lead a dynamic team and create unforgettable customer experiences at Tory Burch.
- Company: Join the iconic Tory Burch brand known for luxury and style.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and excellence.
- Why this job: Be a brand ambassador and make a real impact in luxury retail.
- Qualifications: 3+ years in retail leadership, strong communication, and sales skills.
The predicted salary is between 49500 - 60500 $ per year.
As a Tory Burch Sales Supervisor, you are the ambassador of our brand and deliver a transformational customer experience. You will act as a leader in the store and be responsible for “holding down the fort” when the Store Manager/Assistant Store Manager are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening/closing duties.
Responsibilities
- Represent the Brand - As an ambassador of Tory Burch, maintain store presentation standards.
- Create the Customer Experience - Create and deliver extraordinary customer experiences and build our brand one customer at a time.
- Leadership & People Management - Lead and coach the team, demonstrate a strong use of selling skills and sense of product knowledge, ensure strong partnership with the Store Manager and communication with other teammates.
- Drive the Business & Deliver Results - Drive our business through maximisation of sales, proactively achieve financial targets, customer outreach and manage client book.
- Operational Excellence - Consistently adhere to and enforce operational policies and procedures, inventory management and manage store open/closing responsibilities.
Education & Experience
- Certificates/Diploma holders or above in any disciplines (business or fashion related a plus).
- 3+ years’ experience as a team leader in a luxury retail operations or service-driven environment.
- Strong verbal and written communication skills in English.
- Proven track record in managing a team with high morale.
- Sales driven and goal oriented.
- Polished and professional.
- Strong analytical skills and attention to detail.
- Ability to work in a fast-paced and dynamic environment.
- Ability to prioritise and excellent follow-up skills.
- Experience in Microsoft Outlook, Excel, Word and PowerPoint.
Seniority level: Associate
Employment type: Full-time
Job function: Retail
Industries: Retail Apparel and Fashion, Retail, Luxury Goods and Jewelry
Sales Supervisor – Gold Coast employer: TORY BURCH
At Tory Burch, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Sales Supervisor at our Pacific Fair Gold Coast location, you will enjoy opportunities for professional growth while leading a passionate team dedicated to delivering extraordinary customer experiences. With a commitment to employee development and a supportive environment, Tory Burch is the perfect place for those seeking meaningful and rewarding employment in the luxury retail sector.
