Team Manager - Planned Projects in Liverpool

Salary: £44,046 plus car allowance (pending pay award)

What you’ll be doing:

• - Lead and manage operational teams, administrative staff and contractors to deliver high-quality responsive repairs and maintenance services.
• - Manage day-to-day operational activities, ensuring works are completed safely, efficiently and in line with contractual requirements and performance targets.
• - Oversee financial performance, including monitoring budgets, controlling costs and ensuring value for money across contracts and projects.
• - Plan, organise and forecast workloads to ensure operational priorities and customer expectations are achieved.
• - Drive a performance-focused culture, ensuring high standards of customer care, quality and service delivery.
• - Monitor contract performance and implement service improvements to enhance efficiency and operational outcomes.
• - Manage subcontractors, ensuring work is delivered to agreed standards, timescales and compliance requirements.
• - Lead, motivate and develop staff through coaching, training and effective performance management.
• - Support workforce planning, attendance management and employee relations activity in line with policies and procedures.
• - Ensure all health & safety requirements, statutory obligations and compliance standards are met across all operations.
• - Investigate customer complaints, identify solutions and ensure issues are resolved professionally and effectively.
• - Use IT systems and operational technology to support service delivery, reporting and performance monitoring.
• - Work collaboratively with clients, stakeholders and internal teams to support business growth and continuous improvement.
• - Participate in out-of-hours rotas where required to support operational service delivery.
• - Deputise for the Contract Manager where required.

What we’re looking for:

• - ONC / NVQ Level 3 in a construction-related discipline.
• - SMSTS, IOSH or equivalent Health & Safety qualification.
• - Valid CSCS card.
• - Full UK driving licence.
• - Minimum 2 years’ experience within a management or supervisory role.
• - Strong knowledge of construction, repairs and maintenance operations.
• - Experience managing operational teams and contractors within a fast-paced environment.
• - Understanding of maintenance contractual requirements and performance management.
• - Strong financial awareness and experience managing operational budgets.
• - Experience implementing service improvements and new initiatives.
• - Excellent communication, leadership and people management skills.
• - Strong organisational skills with the ability to manage changing priorities and operational demands.
• - Ability to build effective relationships with customers, colleagues, contractors and stakeholders.
• - Commitment to health & safety, equality, customer service and continuous improvement.

Interview Process:

Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• - Right to work verification
• - Qualification certificate check (where applicable)
• - DBS check (if required for the role)
• - Completion of all new starter documentation including signed terms and conditions

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.

£62,481 plus car allowance (pending pay award)

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