TORMAX is one of the world's leading manufacturers of automatic doors and door systems. For over 60 years, we have been designing and manufacturing high-quality, engineered automatic door solutions that are recognised worldwide for their reliability, innovation, and performance.
With a well-established presence across Australia and continued business growth, we are seeking a motivated and enthusiastic Service Administrator to join our Queensland Branch.
This is an excellent opportunity for a self-starter who enjoys working in a fast-paced environment, providing exceptional customer service, and supporting a busy service team.
Service Administrator – QueenslandJoin the TORMAX Team
TORMAX is one of the world's leading manufacturers of automatic doors and door systems. For over 60 years, we have been designing and manufacturing high-quality, engineered automatic door solutions that are recognised worldwide for their reliability, innovation, and performance.
With a well-established presence across Australia and continued business growth, we are seeking a motivated and enthusiastic Service Administrator to join our Queensland Branch.
This is an excellent opportunity for a self-starter who enjoys working in a fast-paced environment, providing exceptional customer service, and supporting a busy service team.
Key Responsibilities
- Answer incoming sales and service enquiries from customers.
- Log, allocate, and schedule technician service calls.
- Liaise with customers regarding service bookings, updates, and enquiries.
- Prepare and process invoices.
- Provide general administrative support to the service department.
About You
To be successful in this role, you will have:
- Strong computer skills, including Microsoft Office, Outlook, and Excel.
- Excellent verbal and written communication skills.
- Strong organisational and time management skills, with the ability to prioritise multiple tasks.
- Exceptional customer service and interpersonal skills.
- A positive attitude with the ability to work both independently and as part of a team.
- Previous administration or customer service experience (service industry experience is advantageous but not essential).
What We Offer
- A stable, full-time position with a global industry leader.
- Supportive and friendly team environment.
- Ongoing training and development opportunities.
- Opportunity to grow your career within a well-established and expanding company.
Service Coordinator employer: Tormax Australia
TORMAX Australia is an excellent employer, offering a supportive and collaborative work environment where you can take ownership of a varied national portfolio. With opportunities for professional growth and the chance to contribute to improving processes across multiple departments, this role as a Senior Administrator provides meaningful and rewarding employment in a well-established Australian business. Enjoy the flexibility of a 12-month maternity leave contract with the potential for extension, all while being part of a team that values attention to detail and strong organisational skills.
