At a Glance
- Tasks: Support sales processes, manage customer enquiries, and coordinate logistics.
- Company: Join Topcon Precision Agriculture, a leader in innovative agricultural technology.
- Benefits: Flexible part-time role with opportunities for skill development and teamwork.
- Other info: Dynamic team environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact in precision agriculture while enhancing your customer service skills.
- Qualifications: Experience in sales administration or customer service; familiarity with SAP S/4HANA is essential.
The predicted salary is between 47250 - 57750 $ per year.
Topcon Precision Agriculture (TPA) is a subsidiary of Topcon Positioning Systems Inc. (TPS). TPA develops and manufactures leading-edge satellite positioning and guidance systems, electronic controls, mapping, monitoring, and land leveling solutions for agriculture. At Topcon Precision Agriculture, we're passionate about helping customers harness technology to work smarter and more efficiently. As part of the global Topcon group, we develop and deliver innovative precision agriculture and positioning solutions used by customers around the world.
We're currently looking for a proactive and customer-focused Sales Support Administrator to join our Adelaide team. This is a pivotal role supporting our dealer network, key accounts, international customers, and internal stakeholders to ensure orders, enquiries, and customer requirements are managed accurately and efficiently.
About the Role
You will provide end-to-end sales administration support across order processing, invoicing, customer service, logistics coordination, reporting, and dealer support activities. This is an excellent opportunity for an organised and detail-oriented professional who enjoys working in a collaborative environment and takes pride in delivering outstanding customer service.
Key Responsibilities
- Manage customer enquiries from dealers, key accounts, and international customers.
- Process sales orders and maintain customer records using SAP S/4HANA and Salesforce.
- Coordinate invoicing, order fulfilment, dispatch, and shipment tracking activities.
- Support domestic and international logistics through freight providers.
- Support software subscriptions, licensing, and renewal processes.
- Assist with stocktake activities and inventory administration.
- Generate sales reporting and administrative documentation as required.
- Provide dealer network support, including portal administration and user account management.
- Contribute to process improvement initiatives and operational excellence across the sales function.
About You
You are someone who enjoys building positive relationships, solving problems, and ensuring customers receive a seamless experience. To be successful in this role, you will have:
- Experience in sales administration, customer service, order management, or a similar support role.
- Experience using SAP S/4HANA (essential).
- Experience working with Salesforce or a similar CRM platform.
- Strong organisational and time management skills.
- Exceptional attention to detail and accuracy.
- Strong written and verbal communication skills.
- Intermediate Microsoft Office skills, particularly Excel.
- The ability to manage multiple priorities in a fast-paced environment.
- Experience within agriculture, manufacturing, technology, or industrial sectors will be highly regarded.
Why Join Us?
At Topcon, you'll become part of a global organisation that values innovation, collaboration, and continuous improvement. We offer a supportive team environment, opportunities to develop your skills, and the chance to contribute to products and solutions that make a real impact for our customers.
If you're looking for a varied role where you can utilise both your customer service and administrative expertise, we'd love to hear from you. Apply now and become part of a team that is helping shape the future of precision agriculture and positioning technology around the globe.
Sales Support Administrator in Adelaide employer: Topcon Positioning Group
Topcon Positioning Group offers a dynamic work environment where employees can thrive in their roles, particularly in positions like Sales Support Administrator. The company emphasizes the importance of customer focus and proactive engagement, providing opportunities for professional growth and development. With a commitment to innovation in precision agriculture and positioning solutions, Topcon fosters a culture that values teamwork and collaboration.
