Local Government Customer Service Officer

Local Government Customer Service Officer

Part-Time 38.9 - 38.9 $ / hour (est.) On-site
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At a Glance

  • Tasks: Handle customer enquiries and provide information in a local government contact centre.
  • Company: Top Office Group Pty Ltd, a professional and supportive workplace.
  • Benefits: Earn $38.90 per hour plus superannuation with flexible hours.
  • Other info: Casual role with training provided and potential for extension.
  • Why this job: Join a dynamic team and make a difference in your community.
  • Qualifications: Experience in customer service and strong communication skills.

The predicted salary is between 38.9 - 38.9 $ per hour.

Top Office Group Pty Ltd in Ipswich is urgently seeking experienced Customer Service Officers to join a professional inbound local government contact centre on a casual basis, 20-25 hours per week.

Duties include handling incoming enquiries, providing information, directing calls, and updating CRM systems.

Training provided; start date 20/10/2026; roster 8:30am-4:30pm, Mon-Fri.

Casual rate $38.90 per hour plus superannuation; potential extension.

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Local Government Customer Service Officer employer: Top Office Group

Joining the Queensland Government as an Executive Project Support Officer offers a unique opportunity to work in a dynamic and supportive environment where your contributions directly impact public service. With competitive pay, comprehensive superannuation, and a focus on professional development, you will thrive in a culture that values teamwork, integrity, and excellence. This role not only allows you to enhance your administrative skills but also provides a platform for meaningful engagement with senior stakeholders in the heart of Brisbane CBD.

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Contact Details:

Top Office Group Recruitment Team

We think you need these skills to ace Local Government Customer Service Officer

Customer Service Skills
Communication Skills
CRM Systems Management
Call Handling
Information Provision
Problem-Solving Skills
Time Management