At a Glance
- Tasks: Schedule and coordinate bookings for pest management and inspections.
- Company: Top Dog Pest Control, a trusted family-owned business on the Gold Coast.
- Benefits: Negotiable salary, supportive team, and potential for growth.
- Other info: Stable, full-time position with clear systems and expectations.
- Why this job: Join a fun, fast-paced environment and make a real impact.
- Qualifications: Experience in scheduling or rostering a small team is essential.
The predicted salary is between 58500 - 71500 $ per year.
Client Services & Booking Scheduler - Experienced Only
Top Dog Pest Control & Property Inspections is a trusted, locally owned and family-operated business servicing the Gold Coast and Brisbane region for over 10 years.
We're looking for an experienced, highly organised Administration & Booking Scheduler to join our small, hardworking team - full-time, in our Gold Coast office.
This is a genuinely busy, fast-paced role, and it is not entry-level.
You'll be the first point of contact for our clients and the person keeping the daily schedule for our field technicians running smoothly.
We need someone who already knows how to schedule a small team, follow a structured process, and keep pace from day one.
What you'll be doing
- Scheduling and coordinating bookings for pest management, termite inspection and building and pest inspection services
- Managing daily job schedules for a small team of field technicians, including travel times, job durations, cancellations and urgent requests
- Adjusting the schedule throughout the day as required, and ensuring bookings are correct before they're assigned
- Managing bookings, confirmations and follow-up communication
- Updating and maintaining accurate customer records and job details in our systems
- Identifying missing information and resolving it proactively
- Handling emails, invoicing and general administrative tasks
- Answering phone, SMS and email enquiries professionally
- Following our established procedures and checklists consistently, and double-checking your own work
What you'll need (all essential)
- Proven experience scheduling or rostering a small team (trades, field services, healthcare, logistics, or similar)
- Exceptional attention to detail
- Ability to follow structured processes and checklists consistently
- Strong initiative - comfortable solving problems and making decisions without constant direction
- Comfortable with cloud-based systems; booking or job management software experience is a strong advantage
- Permanent work rights in Australia
What's on offer
- Salary negotiable based on experience
- Supportive, fun and friendly small team environment
- Stable, full-time (4 days optional), long-term position
- Room to grow within a local, expanding business
- Clear systems, checklists and expectations from day one
Have any questions? Please give Greg, Managing Director a call on 0422 405 *** or email ****@topdogpestcontrol. com. au
Client Services & Booking Scheduler - Experienced Only in Gold Coast employer: Top Dog Pest Control
Top Dog Pest Control offers a dynamic work environment where employees can thrive in their roles. The company values experienced professionals and provides opportunities for growth within a supportive team. With a focus on client satisfaction and efficient service delivery, employees play a crucial role in maintaining the company's reputation as a trusted provider in pest control.
