Medical Receptionist Full Time + Part Time
Toowoomba Cardiac Centre currently has two positions available. Full-Time Medical Receptionist (38 hours a week) and Part-Time Medical Receptionist (24 hours a week). We are a busy specialist practice providing comprehensive and compassionate care to improve the experience and outcomes for patients. As a team, we provide exceptional service to our patients with a caring nature and professionalism at all times.
Key responsibilities
Providing first line contact with patients in a friendly and courteous manner via telephone, email, and face-to-face interactions
Attending to general daily email enquiries from patients and surgeries
Preparing and running our Clinics
Preparing admission paperwork and quotes for patients
Emailing theatre lists for scheduled surgeries
Liaising with Hospitals, Anaesthetists, Medicare & other health providers
Data entry and scanning of medical documents
Proof reading of letter correspondence back to referring Doctors
About you
Professional administrative skillset and ideally experience within the Healthcare Industry
Professionalism and confidentiality
Excellent patient service and communication skills
A professional appearance and exceptional spoken and written English
Mature minded, caring & an understanding nature
A team player who is always happy to help their colleagues
Meticulous attention to detail
Knowledge of health fund billing, Medicare & DVA
Punctuality and being flexible with hours (when needed)
Being able to prioritise, being highly organised and thinking one step ahead
