Front Desk Receptionist - Serviced Apartments
This is a hands-on role suited to someone who enjoys dealing with guests, is organised and confident working independently, and takes pride in keeping front desk operations running smoothly. You will work approximately 3 shifts per week with some weekend availability required, in a serviced apartment environment at a convenient Toowong location, close to train, bus and Toowong Village. Full training is provided.
Key responsibilities
Guest check-in and check-out
Handling phone, email and online booking enquiries
Taking reservations and assisting guests with booking enquiries
Processing payments, invoices and basic administrative tasks
Liaising with housekeeping and maintenance when required
Responding to guest requests and resolving day-to-day issues
Following property procedures and policies
Maintaining a professional, organised reception area
Assisting with room checks and some small cleaning duties
About you
Friendly, professional and confident when dealing with guests
Fluent and confident communicating in English, both in person and over the phone
Reliable and punctual
Comfortable working independently
Organised and able to prioritise tasks
Detail-oriented
Calm and helpful when dealing with guest issues
Comfortable learning new systems and procedures
Looking for a stable, long-term role
At least 1 year of experience in hotel, motel, serviced apartment, management rights, short-term accommodation or a similar front office role
Currently live in Brisbane
Have valid working rights in Australia
Be available for a combination of weekday and weekend shifts
Be looking for reliable, ongoing employment
Stable part-time hours
A small and supportive working environment
Full training
Exposure to reservations, guest services, administration and day-to-day accommodation operations
Opportunity for long-term employment for the right person
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Part-Time Front Desk & Guest Services Specialist (Weekend Shifts) in Brisbane employer: Toowong Central Motel Apartments
Join our vibrant team as a Front Desk Receptionist in Toowong, where you'll thrive in a supportive environment that values your contributions and fosters professional growth. Enjoy the convenience of a central location with easy access to public transport, while benefiting from comprehensive training and stable part-time hours. We pride ourselves on creating a friendly atmosphere that encourages long-term employment and personal development, making it an ideal place for those seeking meaningful work in the hospitality sector.
Contact Details:
Toowong Central Motel Apartments Recruitment Team