At a Glance
- Tasks: Deliver exceptional service and share your passion for wine with guests.
- Company: Toorak Cellars, a vibrant bottle shop and wine bar.
- Benefits: Career progression, in-house wine training, and staff discounts.
- Other info: Casual and full-time positions available in a dynamic environment.
- Why this job: Join a supportive team and learn from local producers while enjoying great wine.
- Qualifications: Experience in hospitality, passion for service and wine, and a desire to learn.
The predicted salary is between 15.3 - 18.7 $ per hour.
An opportunity for a personable, guest focussed hospitality professional, with a passion for service and great wine to join our front of house team at Toorak Cellars.
About us
Toorak Cellars is equal parts bottle shop and wine bar. We serve a constantly changing twenty wines by-the-glass, or guests can open any bottle straight off the shelf.
We believe strongly in the idea that wine should taste like fruit and minerals instead of oak and alcohol.
The wines we serve reflect with great clarity, the soil from which they were grown and the four seasons that passed through that vineyard during a specific vintage.
Part of the Diggin’ In The Cellars group, we value good wine, good food and good people.
We believe knowledge is best shared and foster a culture where a desire to learn from our peers, our producers and beyond is inherent throughout.
About the role
As a front of house team member you are responsible to deliver exceptional service which is efficient, hospitable and true to our ethos, contributing to the creation of a community of patrons through confident service and genuine knowledge of our food and wine.
You will proactively contribute to the smooth running of the venue through the completion of pre service and end of service tasks, stock control, and the maintenance of a welcoming and well presented venue.
You will participate in regular on-the-job training to develop your service skills and wine knowledge while always striving for continuous improvement across all aspects of your role and venue operations.
What we offer
- Career progression in an expanding group with many facets
- In house wine training and development
- Be a part of a supportive and inclusive team, working closely with the kitchen team in a collaborative environment.
- Opportunity to meet and learn from local producers and come along to day trips with the group out to local vineyards.
- Staff discounts across all venues in the group including our online wine store
Who we are looking for
- Previous experience in a hospitality or customer service position, within a venueof a similar style
- You have a strong passion for service and wine, a good understanding of the wine industry, local and internationally, WSET education would be preferred but not a deal breaker.
- An ability to multi-task and cope in a fast paced environment.
- An ability to build relationships with our team and customers and contribute to a positive workplace culture.
- A genuine desire to learn and expand your knowledge is a must.
- Coffee skills are a bonus.
Casual and full time positions available.
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Foh Team Member employer: Toorak Cellars
Toorak Cellars is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality and wine. With opportunities for on-the-job training and a focus on genuine service, staff can enhance their wine knowledge while contributing to a warm and welcoming environment. Located in the heart of Toorak, employees enjoy a dynamic atmosphere that fosters both personal and professional growth.
