At a Glance
- Tasks: Lead a team, manage operations, and deliver top-notch customer service in our busy Tyre Centre.
- Company: Join the Tony White Group, one of Australia's largest automotive retail networks.
- Benefits: Enjoy staff discounts, ongoing training, and a supportive team environment.
- Other info: Opportunity for career growth and professional development in a dynamic workplace.
- Why this job: Take your tyre sales expertise to the next level and grow your career with us.
- Qualifications: Experience in tyre sales, strong customer service skills, and a current driver's licence.
The predicted salary is between 58500 - 71500 $ per year.
Are you an experienced tyre industry professional who loves leading people, solving problems and delivering outstanding customer service?
We're looking for a hands‐on Tyre Centre Manager to take ownership of our busy Tyre Centre within one of Australia's largest and most respected automotive retail networks.
As the Tyre Centre Manager, your role at the Tony White Group (TWG) will collaborate with the Parts Department, Service Managers, Service Advisors and workshop staff to oversee the sales, purchasing and operations of our busy tyre department.
This role is ideal for a passionate tyre sales expert or store manager looking to take on additional responsibility as the next step in their successful career.
Key Responsibilities
- Lead and support a small team of tyre technicians and fitters
- Manage the daily operations of the Tyre Centre, ensuring smooth workflow and on‐time delivery
- Champion our "fix it right the first time" philosophy to ensure quality, efficiency, and customer trust.
- Diagnose customer needs and provide tyre, wheel alignment and related service recommendations
- Oversee job allocation, quality control and safety standards in the workshop
- Monitor stock levels, ordering and inventory accuracy for tyres and related products
- Support sales growth through accurate quoting, upselling appropriate products, and building customer relationships
- Handle escalated customer queries and resolve issues promptly and professionally
- Maintain compliance with WHS policies, manufacturer standards and dealership procedures
- Track key performance indicators (productivity, profitability, customer satisfaction) and implement improvement initiatives
About you
- Previous experience, demonstrated success and passion for tyre sales
- Exceptional customer service and interpersonal communication skills
- A strong sense of self‐motivation, with a focus on achieving sales and targets
- A breadth of knowledge of the various tyre brands, sizes and applications
- Strong mechanical aptitude, with an interest and willingness to learn more
- Understand workshop safety requirements and take pride in maintaining a safe, tidy work area
- A current driver's licence is essential
What's in it for you?
- A supportive, team‐focused environment where your leadership is valued.
- Ongoing manufacturer and professional development training.
- The opportunity to grow your career within the Tony White Group, a network that rewards results and promotes from within.
- Extensive Employee Assistance Program to support you at every stage of life
- Staff discounts on vehicles, finance, servicing, and parts.
Tyre Centre Manager in Newcastle employer: Tony White Group
The Tony White Group is an exceptional employer, offering a dynamic work environment where your leadership in IT support can truly make a difference. With a strong focus on employee development, competitive salaries, and exclusive benefits like discounted fitness memberships, you'll thrive in a culture that values collaboration and innovation across our extensive multi-site operations.
