Funeral Assistant / Director – Full Time
Tony Hollands Funerals – Brisbane, QLD
Tony Hollands Funerals is a family-owned Brisbane funeral home, proudly providing quality funeral services across South East Queensland. We are seeking a compassionate and professional individual with experience in reception and/or the funeral industry to join our dedicated team.
This is a full-time position (40 hours per week) with opportunities for progression within the company.
About the Role
- Professional, well-presented, and well-groomed
- Committed to delivering quality customer service
- In possession of a current QLD Open Driver's Licence and own vehicle
- Current Open Driver's Licence and own transport
- Professional, conservative appearance
- Self-motivated, reliable, and responsible
- A caring and empathetic nature, with sensitivity and respect for grieving families
- Office experience preferred
- Excellent written and verbal communication skills
- Strong attention to detail and confidentiality in handling sensitive documents
- Competence in filing and data management
- Excellent telephone manner
- Customer service focused with a "can-do" attitude
- Team-oriented and willing to assist across various tasks
- Availability to commence immediately
Key Duties
- Answering phone calls and responding to emails
- Preparing and sending quotes
- Data entry and general administrative tasks
- Greeting and assisting families and visitors
- Completing Microsoft Word and general computing work
- Banking and maintaining cleanliness across all facilities
- Assisting at funeral services as required
