At Toll Group, we are proud to be expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract.
We're looking for a skilled Transport Planner to help drive operational efficiency, service excellence, and continuous improvement across multiple Defence sites nationwide.
Why join us?
- Industry-leading training and career development.
- Supportive, inclusive teams with approachable leaders.
- Opportunities to grow across a global logistics network.
- A role where your insights have national impact.
How you'll make the right impact
As a Transport Planner, you will play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will:
- Plan, coordinate, and confirm transport movements, ensuring alignment with capacity and delivery windows.
- Use ERP/WMS and Transport Management Systems (TMS) to manage bookings, run sheets, and tracking.
- Monitor transport carrier performance and collaborate with internal teams to improve delivery reliability.
- Coordinate with warehouses to optimise loading, consolidation, and despatch activities.
- Support incident reporting, track and trace, and proof-of-delivery follow-ups in collaboration with customer service.
- Provide input to performance reports and assist with carrier utilisation analysis.
- Contribute to route optimisation, cost reduction, and service improvement initiatives.
- Escalate service failures or customer-impacting issues to the Operations Manager and relevant operational leads.
What you'll bring
- 3-5 years' experience in business analysis, reporting, or process improvement.
- Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
- Hold a valid Truck Licence (MR, HR, HC or MC Licence) as you will be requested to complete some deliveries when required by management.
- Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields will be highly regarded, along with formal Business Analysis training or certification.
- Strong requirements gathering, process mapping, and stakeholder engagement skillsli>
- Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL).
- Understanding of ERP/WMS systems and their integration with operations.
- Excellent communication skills, with the ability to present analysis clearly to non-technical audiences.
- Strong analytical and critical thinking abilities, with a focus on problem solving.
Eligibility to make the grade
- Be an Australian Citizen.
- Hold a valid truck licence (Mr, HR, HC or MC Licence).
- Provide a 5-year Traffic Report outlining your demerit points history.
- Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).
- Be prepared to undertake pre-employment checks including criminal history, medical, and other background assessments.
Next Steps
Ready to use your analytical skills to drive improvements that matter? Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the \"apply\" link.
At Toll Group, we value a diverse, inclusive and authentic workplace. If you have similar skills and are willing to learn, we encourage you to apply anyway.
To find out more about us visit www.careers.tollgroup.com
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Rail Transportation
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Transport Planner in Townsville employer: Toll Group
At Toll Group, we pride ourselves on being more than just a logistics provider; we are a community-focused employer that values collaboration and innovation. Our supportive work culture fosters personal and professional growth, offering industry-leading training and diverse challenges that empower our employees to make impactful decisions. With a commitment to safety and excellence, we provide a dynamic environment where every team member can thrive while contributing to the vital services that keep our communities running.
