The Toll Group is seeking an experienced Customer Service Team Leader to lead a high-performing team in our National Customer Contact Centre in Brisbane. You will drive service excellence, coach consultants, manage escalations and ensure an outstanding relocation experience for our Defence and Government clients.
This 12-month fixed-term role focuses on people leadership, performance improvement and stakeholder engagement in a fast-paced environment, with a hybrid work arrangement at Edwards St,
Brisbane Defence Customer Service Team Lead - Hybrid employer: Toll Group
At Toll Group, we pride ourselves on being more than just a logistics provider; we are a community-focused employer that values collaboration and innovation. Our supportive work culture fosters personal and professional growth, offering industry-leading training and diverse challenges that empower our employees to make impactful decisions. With a commitment to safety and excellence, we provide a dynamic environment where every team member can thrive while contributing to the vital services that keep our communities running.
