At a Glance
- Tasks: Support engineering operations with IT, compliance, and operational tasks in aviation.
- Company: Join Toll, a leader in logistics and aviation solutions with over 130 years of experience.
- Benefits: Gain hands-on experience, training opportunities, and be part of a supportive team.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact in aviation while developing your skills in a dynamic environment.
- Qualifications: Strong organisational skills, IT support experience, and a proactive attitude.
The predicted salary is between 62100 - 75900 $ per year.
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries.
Toll Aviation delivers specialised aviation solutions that support critical operations throughout Australia. Toll Aviation is an experienced provider of crewed and uncrewed specialised operations and training, delivering both standalone and integrated solutions to support Government, Defence and the civil sector.
The Opportunity:
We are seeking a highly organised and technically capable Aviation Digital Services Officer to join our Engineer team in Bankstown NSW. This role offers a unique blend of IT support, engineering administration, compliance coordination, and operational support within a dynamic aviation environment. Reporting to the Chief Engineer, you will play a key role in supporting engineering operations through the administration of digital systems, technical records, workforce compliance, and day-to-day operational activities.
Key responsibilities include:
- Providing IT administration and support, including Microsoft Surface devices, user accounts, permissions, hardware, and software support.
- Administering engineering systems and user access, including maintenance management platforms such as Gannet.
- Maintaining training records, personnel authorisations, and compliance tracking.
- Supporting technical records management, ensuring the accuracy and integrity of engineering documentation.
- Assisting with roster coordination and travel arrangements for engineering personnel.
- Producing reports and dashboards using Excel, Power BI, and related business tools.
- Supporting audits, regulatory reviews, and continuous improvement initiatives.
- Providing administrative support to Engineering leadership.
About You
To be successful in this role, you will have:
- Experience in Aviation industry (desirable)
- Certificate II in Applied Digital Technologies
- Strong administrative and organisational skills with exceptional attention to detail.
- Experience working with database or maintenance management systems.
- Advanced Microsoft Office skills, particularly Excel and Power BI.
- Experience in IT administration, including device deployment, user account management, and technical support.
- Excellent communication skills and the ability to manage competing priorities.
- A proactive, solutions-focused approach and the ability to work independently.
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
Aviation Digital Services Officer employer: Toll Group
At Toll Group, we pride ourselves on being more than just a logistics provider; we are a community-focused employer that values collaboration and innovation. Our supportive work culture fosters personal and professional growth, offering industry-leading training and diverse challenges that empower our employees to make impactful decisions. With a commitment to safety and excellence, we provide a dynamic environment where every team member can thrive while contributing to the vital services that keep our communities running.
