Building Manager (Based in CBD) – Premium Residential & Mixed-Use Buildings
Building Manager – Premium Residential & Mixed-Use Developments | Sydney CBD, NSW
About the Role
T&M Management Services is seeking an experienced, highly motivated and proactive Building Manager to join our growing team, managing premium residential and mixed-use developments.
This is a rare opportunity to play a key role in the successful operation and long-term performance of high-quality assets, including newly completed luxury developments. You will be involved in all aspects of building operations, from day-to-day management and stakeholder engagement through to mobilisation, operational setup and defect management.
As the Building Manager, you will oversee the day-to-day operations of premium residential and mixed-use developments, ensuring exceptional service delivery to residents, owners, committees and stakeholders. You will be responsible for building operations, compliance, contractor management, defect resolution, resident engagement and delivering a premium customer experience.
This role is ideal for an experienced Building or Facilities Manager who thrives in high-end environments and takes pride in delivering operational excellence.
Key Responsibilities Building Operations & Facilities Management
- Manage all day-to-day building operations, ensuring assets are maintained to the highest possible standard
- Oversee maintenance, repairs and general upkeep of common areas, plant, equipment and shared facilities
- Conduct regular building inspections to identify maintenance issues, safety risks and improvement opportunities
- Coordinate preventative and reactive maintenance programmes
- Maintain all building records, service documentation, warranties and compliance registers
New Development Mobilisation & Setup
- Assist with the mobilisation and operational setup of newly completed premium residential and mixed-use developments
- Establish building management systems, procedures, operational workflows and service standards
- Support resident onboarding and settlement activities to ensure a smooth transition into occupation
- Coordinate contractor onboarding, inductions and site familiarisation
- Assist in implementing building policies, operational procedures and resident communication frameworks
Defect Management & Builder Liaison
- Manage defect identification, logging, tracking and resolution during the defects liability period
- Liaise closely with builders, developers, consultants and subcontractors to ensure defects are rectified efficiently
- Conduct inspections of reported defects and common property issues
- Maintain accurate defect registers and provide regular reporting to stakeholders
- Escalate unresolved defects where required and ensure accountability for timely completion
Contractor & Stakeholder Management
- Manage contractor and supplier relationships to ensure quality workmanship and value for money
- Monitor contractor performance and service delivery standards
- Liaise with owners corporations, strata committees, developers and residents
- Attend committee meetings and provide clear reporting on building performance, risks and recommendations
Compliance, Safety & Risk Management
- Ensure compliance with all relevant legislation, WHS requirements, codes and regulations
- Oversee essential services compliance and statutory testing requirements
- Manage site safety protocols, access control systems and security arrangements
- Coordinate emergency response procedures and maintain detailed incident records
Financial & Administrative Management
- Assist in budget management and expenditure monitoring
- Review quotations and ensure cost-effective procurement of services
- Prepare operational reports, recommendations and performance updates
- Support capital works planning and building improvement initiatives
Resident Experience
- Deliver exceptional customer service to residents, owners, retail tenants and occupiers
- Respond to enquiries, complaints and concerns in a professional and timely manner
- Build positive stakeholder relationships and foster a premium customer experience
What We're Looking For
- Proven experience as a Building Manager, Facilities Manager or similar role within premium residential or mixed-use developments
- Experience managing new developments, building defects and post-completion handover processes highly regarded
- Strong knowledge of residential building operations, compliance and maintenance systems
- Excellent stakeholder management and communication skills
- Strong organisational skills with the ability to manage competing priorities
- Sound technical understanding of building services including mechanical, electrical, hydraulic and fire systems
- Strong problem-solving capability with a proactive mindset
- High attention to detail and strong reporting ability
- Financial acumen with experience managing budgets and expenditure
- Proficiency in building management software and Microsoft Office
- Relevant qualifications in Facilities Management, Building Services or related discipline highly regarded
- Current First Aid and CPR certification desirable
What We Offer
At T&M Management Services, we invest heavily in our people and provide a supportive environment where high performers can thrive.
We offer:
- Competitive salary package commensurate with experience
- Career progression opportunities within a growing and highly regarded organisation
- Ongoing professional development and training
- Strong leadership support from an experienced senior management team
- Exposure to premium residential and mixed-use developments
- Access to modern systems, technology and operational support tools
- A collaborative, professional and high-performing team environment
Most importantly, this is an opportunity to build your career with a company that genuinely values professionalism, operational excellence and long-term growth.
About Us
Established in 2008, T&M Management Services is one of Sydney's leading providers of Building & Facilities Management, Concierge and Resident Services.
We specialise in premium residential, mixed-use and complex multi-stakeholder developments, delivering tailored operational solutions that enhance asset performance, resident satisfaction and stakeholder outcomes.
Our reputation has been built on professionalism, technical expertise, exceptional service delivery and a genuine commitment to excellence. We partner with some of Sydney's most prestigious developments and are recognised for delivering premium management solutions across every stage of the asset lifecycle.
At T&M, our people are our greatest asset. We pride ourselves on building strong teams, fostering leadership and creating long-term career opportunities within a supportive, high-performing environment.
Building Manager (Based in CBD) – Premium Residential & Mixed-Use Buildings in Sydney employer: T&M Management
T&M Management Services is an exceptional employer, offering permanent, full-time positions within Sydney's prestigious luxury residential developments. With a strong focus on service excellence and professional standards, employees benefit from structured operational procedures, opportunities for career progression, and a supportive work culture that values polished presentation and exceptional customer service. Join a growing team dedicated to creating outstanding experiences for residents in a premium working environment.
