At a Glance
- Tasks: Manage projects and optimise business processes for TikTok's advertising growth.
- Company: Join TikTok, a leading platform for creativity and joy.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Embrace challenges and grow in a diverse, inclusive workplace.
- Why this job: Be part of a high-performing team driving innovation in digital advertising.
- Qualifications: 3+ years in media operations or related fields; strong analytical skills required.
The predicted salary is between 76500 - 93500 $ per year.
The high-performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.
Responsibilities:
- Project manage / coordinate with Sales teams and CRM teams to develop optimized CRM-related business processes, stay up-to-date with new CRM products and feature launches and ensure Sales teams are on board;
- Support transactions related business operations (like contracting and invoicing processes) and ensure a smooth client journey from registration to the 1st dollar spend;
- Manage sales incentives (from calculation to payout) and improve accuracy and efficiency via process and system enhancements;
- Lead processes standardisation projects independently across APAC markets, provide guidelines and training for the Sales team;
- Conduct in-depth analytical review of business operations, and prepare clear and concise management reporting via dashboard visualization;
- Act as the 1st line support for Sales teams providing prompt assistance and troubleshooting for daily issues, develop and monitor Help Desk performance indicators, suggest sales process improvements based on insights from Helpdesk data;
- Coordinate with Sales and cross-functional teams (Finance, HR/Payroll, Product, HQ Teams, etc.) with a strong client-focused and continuous improvement mindset.
Qualifications:
Minimum Qualifications:
- Minimum 3 years of experience in a fast-paced company with knowledge of/experience in Media/Media Operations, Digital Advertising, Business Intelligence, Revenue Strategy/Operations, Audit, or related fields;
- Highly analytical; comfortable dealing with people and the processing of business operations;
- High attention to detail and strong organizational skills;
Preferred Qualifications:
- Proficiency with MS Office Suite, MS Excel and PowerPoint preferably (BI system knowledge is a plus);
- Highly self-motivated, independent, proactive, agile and determined to drive assigned targets and projects with perseverance and passion.
About TikTok:
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Diversity & Inclusion:
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
Acknowledgment of Country:
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Monetization Strategy and Operations – Third Party Contractor – Operational Excellence Specialist in Sydney employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that champions creativity and collaboration. Our global team thrives in an inclusive environment where diverse perspectives are celebrated, offering ample opportunities for professional growth and innovation. Located in dynamic hubs like Singapore, we empower our employees to tackle exciting challenges while making a meaningful impact in the tech industry.
