At a Glance
- Tasks: Manage merchant settlements and provide top-notch support to customers and vendors.
- Company: Tiimely Pty Ltd, a dynamic fintech company based in Adelaide.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Exciting role with a focus on collaboration and customer success.
- Why this job: Join a fast-paced team and make a real difference in customer retention.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 58500 - 71500 $ per year.
Tiimely Pty Ltd is seeking a Fulfilment and Retention Officer based in Adelaide, Australia.
You will oversee merchant settlements on the Tiimely Platform, ensuring accuracy, timeliness, and adherence to SLAs while delivering exceptional vendor and customer support.
You will focus on retaining customers by guiding them through the settlement funnel and solving challenges with a proactive, collaborative approach.
Fintech Fulfillment & Retention Specialist (Hybrid) in Adelaide employer: Tiimely Pty Ltd
Tiimely is an exceptional employer, offering a dynamic work environment in Adelaide where innovation meets a human-first approach. With a strong commitment to employee growth through ongoing learning opportunities and a supportive team culture, Tiimely empowers its staff to thrive while contributing to the transformation of credit access in Australia. The flexible working arrangements and competitive remuneration package, including employee share plans, further enhance the appeal of joining this forward-thinking fintech company.
