Tiimely is seeking an experienced Customer Service Specialist to join our Customer Hub in Adelaide. You will guide customers through their home loan journey, handle enquiries across phone, chat and email, and own issues from first contact to resolution.
This role emphasizes practical problem solving, empathy and clear communication, with no scripted responses. You will collaborate with internal teams and contribute to continually improving the service experience for customers navigating home
Adelaide-based Home Loans Customer Experience Specialist employer: Tiimely Pty Ltd
Tiimely is an exceptional employer, offering a dynamic work environment in Adelaide where innovation meets a human-first approach. With a strong commitment to employee growth through ongoing learning opportunities and a supportive team culture, Tiimely empowers its staff to thrive while contributing to the transformation of credit access in Australia. The flexible working arrangements and competitive remuneration package, including employee share plans, further enhance the appeal of joining this forward-thinking fintech company.
