TIFS is actively seeking an experienced Customer Service Manager to lead a high‑performing team within a fast‑paced 3PL environment in Sydney’s outer areas. You will own day‑to‑day service delivery, escalations and KPI performance, driving improvements across processes and systems.
You will partner with Warehousing, Transport and Projects to deliver accurate, timely service, manage escalations, and foster a culture of continuous improvement while maintaining compliance with HACCP and ISO
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