At a Glance
- Tasks: Support managers and employees with HR processes and enhance the employee experience.
- Company: Join Ticketmaster, part of Live Nation Entertainment, the leader in live events.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Work in a fast-paced, multi-country setting with a focus on integrity and professionalism.
- Why this job: Make a real impact on people decisions and organisational change in a dynamic environment.
- Qualifications: Bachelor's degree or equivalent HR experience; strong communication and problem-solving skills.
The predicted salary is between 49500 - 60500 $ per year.
The HR Business Partner – APAC serves as a key partner to managers and employees, delivering dependable support across workforce planning, talent processes, performance management cycles, and employee relations matters within assigned markets. In this role, you help operationalize and execute regional HR programs, translate people data into actionable insights, and collaborate closely with the HR Team to ensure consistency and effectiveness of HR practices across the region. This position plays a critical role in strengthening the employee experience, informing high-impact people decisions, and enabling organizational change while upholding strong operational discipline, process efficiency, and accuracy that drive measurable value for the business.
Key responsibilities
- Serve as the primary HR partner for managers and employees, providing practical guidance on HR policies, processes, and people matters.
- Build trusted relationships with business leaders, identify people priorities and risks, and elevate complex and/or high-risk matters.
- Lead the people contribution to relevant business discussions, identifying implications for team design, performance, and workforce planning.
- Partner with Talent Acquisition, HR Operations and hiring managers to drive timely, compliant recruitment activity, including role scoping, interview processes, and offer preparation.
- Own the local onboarding experience, coordinating stakeholders and resolving issues to ensure new hires have a smooth, well-supported start.
- Lead routine employee relations matters, coaching managers through fair, consistent, and timely processes.
- Ensure documentation and compliance for investigations, maintaining confidentiality and escalating complex or high-risk matters.
- Monitor local employment requirements and proactively identify market-specific compliance risks and required actions.
- Lead with the rollout of performance cycles and ensure employees and managers complete required steps.
- Support Global HR Operations to process employee lifecycle changes accurately and on time.
About you
- Bachelor's degree or equivalent practical HR experience.
- Experience with HRIS & AI tools.
- Good understanding of employment legislation, ER basics, performance management, compensation fundamentals, and benefits processes.
- Strong communication, interpersonal, and problem-solving capabilities.
- Able to work independently in a fast-paced, multi-country environment.
- High integrity and professionalism in handling sensitive matters.
Preferred: Previous experience in the e-commerce and/or technology industry.
About us
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.
Human Resources Business Partner in Melbourne employer: Ticketmaster
At Ticketmaster Australia, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Pricing & Revenue Specialist based in Melbourne, you will enjoy competitive benefits, opportunities for professional growth, and the chance to collaborate with global teams on exciting live events. Join us to be part of a passionate team dedicated to delivering exceptional experiences while maximising revenue in the vibrant entertainment industry.
