About the Role
As a Customer Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will be based at our Mackay Store and may be required to work at other stores within reasonable travel distance.
- Create a positive customer experience by greeting and engaging our valued customers
- Complete rental and return transactions efficiently and accurately
- Sell Hertz rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Ensure all features of the vehicles are operational when returned by renting customer.
- Detail vehicles to the Hertz standard
- Ferry vehicles as needed
About You
- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AUS driver's licence with the ability to drive automatic vehicles.
About the Offer
- A competitive hourly rate & incentives
- Opportunities for career growth and development
- Full training and a company uniform
- A supportive team environment
- Employee Benefits and a motivating company culture
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
Customer Vehicle Representative in Mackay employer: Thrifty
As a Customer Service Supervisor at our Melbourne store, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer a competitive salary package, a fully maintained company vehicle, and a culture that fosters teamwork and excellence in customer service. Join us to lead a high-performing team and make a meaningful impact on our customers' experiences while enjoying the benefits of a motivating workplace.
