At a Glance
- Tasks: Deliver top-notch customer service and ensure vehicle safety and readiness.
- Company: Join Europcar, a global leader in mobility services with a vibrant team culture.
- Benefits: Competitive pay, performance incentives, parental leave, and exclusive discounts.
- Other info: Enjoy ongoing training and career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Customer service skills, valid driver's licence, and a flexible work attitude.
The predicted salary is between 15.3 - 18.7 $ per hour.
Are you a passionate individual with excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!
- Vehicle Service Agent
- We are currently seeking a motivated and customer-oriented
- Vehicle Service Agent to join our
Townsville team on a casual basis.
- Competitive hourly rate + casual loading
- Boost your income with our performance-based incentive program
- Six weeks’ employer-paid parental leave (in addition to government entitlements)
- Ongoing training and career development opportunities
- Global brand opportunities across AU/NZ and beyond
- Proudly ranked in the Top 30 of the 2025 Good Company Awards
- Access same-day pay through our financial wellbeing partner
- Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
- 24/7 wellbeing support via EAP and the Calm App
Key Responsibilities
- Ensuring that a high standard of customer satisfaction is achieved
- Checking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintained
- Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicle
- Refueling company vehicles as required
- Driving vehicles between locations
- What You’ll Need
- The ability to work alone and as part of a team
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
- Valid Australian driver's licence with a clean driving record
- Current and ongoing Australian work rights
- About Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
"We help to change the way you move" is what we stand for and brings us together.
More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox‑Rent‑A‑Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player.
The Group also operates the "my Europcar" platform for vehicle subscription.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
Equal Opportunity Statement
We are an equal opportunity employer and welcome applications from all backgrounds.
We do not discriminate on the basis of age, race, gender, sexual orientation, disability or any other characteristic protected under the law.
#J-18808-Ljbffr
Customer Vehicle Representative employer: Thrifty
As a Customer Service Supervisor at our Melbourne store, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer a competitive salary package, a fully maintained company vehicle, and a culture that fosters teamwork and excellence in customer service. Join us to lead a high-performing team and make a meaningful impact on our customers' experiences while enjoying the benefits of a motivating workplace.
