At a Glance
- Tasks: Manage online orders and provide top-notch customer support via inbox, phone, and live chat.
- Company: Join Keane Ceramics, a vibrant team in West Gosford.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in customer service.
- Why this job: Be the friendly face of our brand and make customers smile every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 45000 - 55000 $ per year.
Keane Ceramics is seeking a Customer Service Administrator to manage online orders from its West Gosford site.
The role involves coordinating with retail and dispatch teams to keep orders moving and customers informed.
You will handle inquiries across inbox, phone and live chat, process orders, refunds and changes, and assist with shipping and stock questions while upholding company policies.
A friendly, customer-focused approach is essential.
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